GoldenRest Warranty Information

Please read below to get detailed information on the various warranties offered on GoldenRest products. If you have any questions or comments, please contact us.

 Transfer Master Beds

  • Who does this warranty cover? The original purchaser. This warranty is not transferable.
  • How long does this warranty last? This warranty protects against defects in material or workmanship for one year from the date of purchase by the original consumer.
  • What are the limitations of this warranty? This warranty does not include any damage caused to fabric, electrical cables or cords, external or internal finish.  Nor does this warranty apply to the foundation cover or mattress, which are covered under a seperate warranty.  Defective parts and/or components will be repaired and/or replaced provided that the parts have not been subject to misuse or improper service by the consumer, have not been damaged in transit or handling and/or have not been altered or repaired by unauthorized representatives. 

Supernal Mattress Warranties

  • Who does this warranty cover?  The original purchaser. This warranty is not transferable.
  • How long does this warranty last? Your Supernal Mattress "Core" is warranted for 5 years.  After the first year, the customer will be responsible for any freight charges that are necessary to replace the mattress.  Your Supernal Mattress "Cover" is warranted for one year against manufacturing defects in workmanship and material.
  • What are the limitations of this warranty? If there is a defect in workmanship or material, your cover and/or mattress will be repaired or replaced (at our option) any and all implied warranties on this product shall not exceed in duration the term of the limited warranty.  This warranty begins on the day of your purchase, and applies only to the original purchaser, and is not transferable.  If your mattress is repaired or replaced, this limited warranty will not be renewed or extended.
  • We reserve the right to refuse service and invalidate the warranty if items are found to be in an unsanitary condition (due to blood or bodily fluid stains or soiling, infestation or other abuse), or whenever the product failure is caused by factors other than defective workmanship or materials.  

 Supernal Frame and Electronics Warranties

  • Who does this warranty cover? The original purchaser. This warranty is not transferable. 
  • How long does this warranty last? Your Supernal Hi-Low bed, is warranted to the original consumer only, against defects in material or workmanship for a period of one year from the date of purchase by the original consumer. Your Supernal Recliner Plus bed is warranted to the original consumer only, against defect in material or workmanship for a period of two years from the date of purchase by the original consumer.  
  • What does this warranty cover? Transfer Master Products Inc. will repair or replace, at its option, any bed which evidences, with the warranty period, a defect in material or workmanship.  Electronics, which include the hand control, control box, and the motors, are limited to one year of labor, while the parts are covered for two years.  
  • What are the limitations of this warranty? This warranty does not include any damage caused to fabric, electrical cables or cords, external or internal finish.  Nor does this warranty apply to the foundation cover or mattress, which are covered under a seperate warranty.  Defective parts and/or components will be repaired and/or replaced provided that the parts have not been subject to misuse or improper service by the consumer, have not been damaged in transit or handling and/or have not been altered or repaired by unauthorized representatives. 

 

 Sheets & Other Linen Warranties

  • All linens without a specific warranty are warranted against manufacturing defects until the time they are used or laundered, up to 30 days. Please inspect all your linens when they arrive. If there is a problem, please call us for further information. Warranties that are specifically mentioned, such as 10 year warranties, are against manufacturing defects only. Wear and tear is not covered on any linens.

 

GoldenRest Discontinued Product Warranties >

 

 

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